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Vaakyo

AI voice agent in Punjabi

Sat Sri Akal ji. The agent opens the call the way Punjab does, speaks Punjabi with a Punjabi voice, and handles your orders, admissions and reminders in Ludhiana, Amritsar or Mohali.

Gurpreet

Punjabi · Punjab

“ਸਤ ਸ੍ਰੀ ਅਕਾਲ ਜੀ! ਮੈਂ ਗੁਰਪ੍ਰੀਤ ਬੋਲ ਰਿਹਾ ਹਾਂ, ਵਾਕਯੋ ਤੋਂ। ਤੁਹਾਡੇ ਆਰਡਰ ਬਾਰੇ ਫ਼ੋਨ ਕੀਤਾ ਹੈ। ਕੀ ਹੁਣ ਦੋ ਮਿੰਟ ਗੱਲ ਹੋ ਸਕਦੀ ਹੈ?”
Hello! I'm Gurpreet, calling from Vaakyo about your order. Is this a good time to talk for two minutes?

On the phone

How Punjabi sounds on a call

Punjabi calls are direct and friendly, with ji after nearly every answer: haanji, theek aa ji. Callers move between Punjabi and Hindi easily, and English for anything about forms, fees and payments.

Many families in Punjab have someone abroad, and admissions, visa and coaching enquiries are a big share of calls. The agent asks your qualifying questions in Punjabi and saves the answers as fields.

Phrasebook

Three lines from a Punjabi call

  1. 01
    Caller

    ਕੱਲ੍ਹ ਸ਼ਾਮ ਨੂੰ ਫ਼ੋਨ ਕਰਨਾ ਜੀ, ਹੁਣ ਖੇਤ ਵਿੱਚ ਹਾਂ।

    Kall shaam nu phone karna ji, hun khet vich haan.

    “Please call tomorrow evening, I'm out in the fields now.”

    Books the call-back for that time and calls again, inside your calling hours.

  2. 02
    Caller

    ਪਤਾ ਬਦਲ ਗਿਆ ਹੈ, ਹੁਣ ਗੁਰਦੁਆਰੇ ਦੇ ਨੇੜੇ।

    Pata badal gaya hai, hun gurdware de nede.

    “The address has changed: near the gurdwara now.”

    Saves the new address and landmark as fields, sent to your system after the call.

  3. 03
    Agent

    ਤੁਹਾਡਾ ਆਰਡਰ ਪੰਦਰਾਂ ਸੌ ਰੁਪਏ ਦਾ ਹੈ ਜੀ।

    Tuhada order pandran sau rupaye da hai ji.

    “Your order is ₹1,500.”

    Says amounts, dates and times in words, the way a person would on the phone.

Where it's spoken

3.3 crorepeople speak Punjabi as their first language (Census of India 2011)

States
Punjab, Chandigarh, Haryana, Delhi
Businesses call customers in
Ludhiana · Amritsar · Jalandhar · Patiala · Mohali · Bathinda · Chandigarh

Setting it up

An agent for Punjabi callers

Set the voice language to Punjabi and pick a Punjabi voice. For admissions or visa enquiries, list the questions to ask in the prompt and the fields to save after the call (course, intake, budget), and send them to your CRM by webhook.

FAQ

Questions about Punjabi calls

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